You can exercise the right of withdrawal within 14 days from the date you receive the consignment (the days are calculated from the proven date of delivery). The products must be returned undamaged and provided with their own tag.

To make a return, send an e-mail to, indicating the order reference number, the item code and the reason to replace the return; wait for the authorization email to proceed.

Once you have received the return authorization email, send the products to:

Magistri & C.S.n.c.

Via Ardeatina Km. 23,200

00134 S.Palomba - Rome


The return shipping costs are charged to the customer, as well as the courier's choice.

The responsibility for delivery of shipment is borne by the customer.

Once we receive the products, we will make the return no later than 30 days based on the payment method you used.