Orders will be processed within 48 working hours from payment confirmation, and the delivery time could vary from 3 to 5 days, depending on the country.
Orders are processed from Monday to Friday, with the following schedule: 8.30 - 13.00 / 14.00 - 17.30.
* Orders placed during the weekend will be processed starting the following Monday morning. Finally, if carried out on a public holiday, they will be processed starting on the following working day.
The shipping costs will be calculated automatically by the cart, depending on the destination country of the goods.
* If your country is not included in the automatic cart selection, please send an e-mail to firstname.lastname@example.org to find out the shipping costs.
At the end of the preparation of the order, the customer will receive an informative e-mail from our customer service confirming the order and entrusting it to the courier. As soon as the shipment has been taken, the costumer will receive an e-mail with all the shipment details directly from the courier.
The customer is responsible for the payment of customs taxes and the amount is calculated according to the law applicable in the country where goods are sent.
We don’t know the amount of customs taxes that will be communicated to you by the carrier after the goods have reached their destination.
In the event that the taxes are not paid and the shipment is refused or abandoned as a result, the shipment expenses and the customs taxes will be deduced from the total amount of the order and only the difference will be reimbursed.